FAQs


WHAT AREAS DO YOU SERVICE?

We provide our services in and around the San Antonio and Austin areas.

HOW FAR IN ADVANCE DO I NEED TO CONTACT YOU BEFORE BOOKING?

It's always advisable to book as soon as possible! We suggest booking at least 2-3 weeks in advance to ensure availability.

IF THERE ARE WEATHER PROBLEMS WHAT HAPPENS?

If there's inclement weather, we'll reach out a few days beforehand to address potential concerns, considering your preferences and the venue. If unfavorable weather persists and no backup plan is available, we recommend rescheduling for another day.

WHAT PAYMENT TYPES DO YOU ACCEPT?

We accept cash, checks, or Zelle. Upon booking, a 50% non-refundable deposit of your balance is required, with the remaining due 24 hours prior to your event.

HOTEL ROOM DECORATIONS?

YOU MUST CHECK INTO THE HOTEL BEFORE WE SET UP.

WE DO NOT BOOK HOTEL ROOMS FOR CLIENTS.

LAST-MINUTE BOOKINGS WILL BE AN ADDITIONAL FEE 

(PLEASE BE ADVISED HOTELS WILL CHARGE FOR CLEAN UP)